We are seeking enthusiastic and professional individuals to join our matchday hospitality team as a Matchday Hostess in McMenemy’s Suite.

This is an exciting opportunity to become part of a Club with a proud heritage dating back to 1878. At GTFC, we are more than just a football club – we are a community united by purpose, passion and pride. As we continue writing the next chapter of our story, we are looking for dedicated people to help us deliver an exceptional experience for our supporters and guests.

About The Role

As Matchday Hostess, you will be the first point of contact for guests in McMenemy’s, ensuring everyone receives a warm welcome from the moment they arrive. You will play a key role in supporting the delivery of matchday hospitality by waiting on tables, serving food and drinks, and maintaining high service standards throughout the day.

Key Details:

• Job Title: Matchday Hostess – McMenemy’s Suite

• Line Manager: Duty Manager

• Contract: Casual

• Salary: £12.21 per hour

• Holiday Entitlement: 28 days (including Public and Bank Holidays), pro rata

Main Responsibilities:

• Meet and greet McMenemy’s guests on arrival

• Host hospitality tables and support box holders

• Take accurate food and drink orders and serve promptly

• Clear tables, maintain cleanliness and restock service areas

• Support bar operations and process payments

• Check ID where required for alcohol service

• Deliver excellent customer service and create a memorable matchday experience

About You:

We are looking for someone who thrives in a fast-paced environment and takes pride in delivering outstanding service.

The ideal candidate will have:

• Previous hospitality, bar or waiting experience (preferred)

• Excellent communication and people skills

• A positive, polished and professional approach

• Strong organisational and multitasking abilities

• The ability to remain calm under pressure

• A flexible approach, with availability to work evenings, weekends and matchdays

• A strong team ethic

Our Values:

All staff are expected to demonstrate a commitment to the Club’s values: Proud to be GTFC, Trust in Town, Stand up for the Mariners, One of Our Own, and Always Improving.

Equality, Safeguarding & Sustainability:

Grimsby Town Football Club is committed to safeguarding the welfare of children and young people. This role requires an Enhanced DBS check.

We are proud to be an inclusive employer, committed to equality, diversity and creating opportunities for all. As a Disability Confident Committed Employer, we will support reasonable adjustments where needed.

The Club is also working towards the EFL Green Clubs scheme, striving to operate in an environmentally responsible and sustainable way. All employees are expected to support these ambitions.

If you are passionate about providing exceptional service and want to play your part in delivering memorable matchdays at Blundell Park, we would love to hear from you.

If you have the skills and experience we are looking for, please submit your CV with covering letter to HR@gtfc.co.uk by close of business Monday 9^th February.

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